“Platform 1: Limited Express “Romancecar”
For the Limited Express “Romancecar”, use this platform.”
Platform 2: For Odawara
For trains for Odawara, use this platform.
To transfer to the Hakone Tozan Railway for Gora, use this platform.
To reach the ticket gate (2F) from the platform, use the stairs, escalator, or elevator.
This service is recommended for anyone who wants to leave their luggage at the station so they can enjoy light handed travel. If you leave your luggage at the Hakone Baggage Service (Luggage Delivery Service) counter in the Hakone-Yumoto Station building, they will deliver it to your place of accommodation. You can also use this service when you checkout to have your luggage taken to Hakone-Yumoto Station. Enjoy light handed sightseeing right up until your return train!
The ticket gate is on the 2nd floor. Fare adjustment and PASMO charge are also available at the counter.
Weekends/Holidays 8:00~20:00 All year round
Tickets, Odakyu “Romancecar” limited express tickets, Hakone Freepass, etc., are available. In addition, currency exchange and temporary luggage drop-off are available.
This is a “Satsumaimo Station”, where the most delicious sweet potatoes from across Japan gather. Please also enjoy a sweet potato sweet in one hand, such as daigakuimo covered in special maple treacle or sweet potato soft serve ice cream, etc., while you enjoy Hakone.
After exiting the ticket gate, on the lefthand side there is a souvenir shop where you can find many famous Hakone products.
Ekinaka’ cafe beside the ticket gate. You can enjoy speciality drip coffee, freshly baked bread, or a luxury deli menu devised by a hotel chef.
There is a sweets shop past the gates. The new classics – ‘Hakone roll’ and ‘Hakone pudding’ – make a good souvenir.
Hakone Tozan Taxis are available.
It’s recommended for those in a hurry and groups wishing to use a sightseeing taxi. The taxi rank is after the deck passage, where the buses towards Hakone are.
The bus platform (Bus for Miyanoshita Station/Kowakien/Moto-Hakone-ko/Hakone-machi-ko/Sengoku/Togendai/Hatajuku/Kyukaido (Ancient Highway)) is after the deck passage at the opposite side of the station. The adjacent elevator and escalator (up only) can also be used.
Tourist information is given in English, Chinese, and Korean.
※ Foreign language information service hours are reduced.
For those indecisive about their destination, a recommended course is offered.
Izu-Hakone Bus platform
Ashinoko Liner (direct) For Moto-Hakone-ko
※ A Liner ticket is needed for use of the Ashinoko Liner
For Odawara Station
A Hakone-Yumoto Onsen Ryokan shuttle bus operates from the rotary in front of the station. It is an orange microbus which can be boarded for 100 yen per trip (elementary school and under go free), fee upfront.
707-1 Yumoto-shiroishishita, Hakone-machi, Ashigarashimo-gun, Kanagawa-ken,
This is a service we recommend to anyone who wishes to leave at the station and enjoy sightseeing hassle-free. Entrust your luggage to the Hakone Baggage Service (Luggage Delivery Service) Counter within Hakone Yumoto Station and it will be delivered to your hotel. You can also use the service to send your luggage from the hotel to the station! This way, you can freely enjoy sightseeing before departure.