Notice: Due to the heightened volcanic alert level for Owakudani, the Hakone Sightseeing Cruise and Hakone Ropeway 1-day Ticket is not being sold at this time.
*The Hakone Sightseeing Cruise is still running on a normal schedule.
Use the automatic ticket machine here to buy tickets for the Odakyu Line, Hakone Tozan Train, and Hakone Tozan Cable Car. You can also purchase the Hakone Freepass.
*Please buy a ticket for the Limited Express Romancecar from a Odakyu Romancecar limited express ticket vendor.
*Credit cards are only accepted at the ticket counter.
You can reserve or purchase a limited express ticket for the Odakyu Romancecar and for transfers to the regular Odakyu line.
*Hours: 8:00 AM - 8:00 PM
The ticket gates are on the second floor.
You can store small baggage for 360 yen and 560 yen for large luggage. Enjoy sightseeing and shopping for gifts with your hands free before your train.
Coin-operated lockers are located in four spots around the station.
・Directly in front of the ticket gates
・In front of the station
・Inside the Hakone Sightseeing Information Center
・The 1st floor taxi departures area
Visitors can find sightseeing information on Hakone here. Travel resources and guidance is available in English, Chinese, and Korean.
*Hours: 9:00 AM-5:45 PM
*Not all languages are available at all times
This bento and souvenir shop offers a wide variety of products and is open until 9:00 PM.
Hakone Tozan Taxi is waiting for you. We recommend using it for sightseeing if you travel in a group or if you're in a hurry.
- H Line: Hakonemachi Line - to Motohakone-ko, Hakonemachi-ko (via Miyanoshita, Kowakien)
- R Line: Hakone Shindo Line - to Motohakone-ko, Hakonemachi-ko (via Shin-Hatajukubashi)
- T Line: Togendai Line - to Miyagino, Sengoku, Togendai
- TP Line: Todendai Line - to Pola Art Museum
- L Line: Yumoto-Outlet Line - to Miyagino, Sengoku, Gotemba Premium Outlet®
- K Line: Hakone Kyukaido Line - to Hatajuku, Motohakone-ko
To Odawara Station
This is a service we recommend to anyone who wishes to leave at the station and enjoy sightseeing hassle-free. Entrust your luggage to the Hakone Baggage Service (Luggage Delivery Service) Counter within Hakone Yumoto Station and it will be delivered to your hotel. You can also use the service to send your luggage from the hotel to the station! This way, you can freely enjoy sightseeing before departure.