[10/23 10:00AM]Regarding the operation of the transportation network with regard to damage by Typhoon Hagibis 19 in the Hakone area.

About volcanic activity in Hakone

Hakone Ropeway Operation Suspended

Notice: Due to the heightened volcanic alert level for Owakudani, the Hakone Sightseeing Cruise and Hakone Ropeway 1-day Ticket is not being sold at this time.
*The Hakone Sightseeing Cruise is still running on a normal schedule.

FAQ

About the Freepass

Q.

Where can I buy the Hakone Freepass?

A.

The Hakone Freepass can be purchased at ticket vending machines at all Odayu Line stations, or at the Shinjuku Station or Odawara Station Odakyu Sightseeing Service Centers.
You can also buy the pass in the Hakone area at major stations (Hakone-Yumoto Station, Gora Station, Sounzan Station).
*Business hours and dates are subject to change.
For more information see Hakone Freepass Details.

Q.

How do I get to the Izu Hakone area (Hakone-en Gardens) using the Hakone Freepass?

A.

Take the Hakone Tozan Bus (T line) from Hakone-Yumoto Station for about 34 minutes, then get off at Togendai to transfer to the Odakyu Hakone Highway Bus (W line bound for Hakone-en).
View directions for more Hakone spots.
For more information see Spot List.
Listed below are stations valid for unlimited rides with the Hakone Freepass:

・Hakone Tozan Train
・Hakone Tozan Cable Car
・Hakone Ropeway
・Hakone Sightseeing Cruise
・Hakone Tozan Bus (designated areas only)
・Odakyu Hakone Highway Bus (designated areas only)
・Tokai Bus Orange Shuttle (designated areas only)
・”KANKO SHISETSU-MEGURI” Bus (Tourist Attraction Sightseeing Bus) (Hakone Tozan Bus)

Seasonal Information

Q.

What events happen in the Hakone area?

A.

Please refer to Season Highlights.

Q.

What is the weather like in Hakone?

A.

A. Average temperatures in the Hakone-Yumoto area are: 15℃ in spring, 25℃ in summer, 15℃ in fall, and 7℃ in winter.
However, Lake Ashi, Owakudani, and high-elevation areas are around 3-4℃ lower than other regions.

Q.

What should I wear in Hakone (all seasons)?

A.

Spring: The average March temperatures are comparable with Tokyo, however, some days require a thick coat. April and May are warm, but bring a jacket just in case.
Summer: You can wear short sleeves but bring a light cardigant just in case.
Fall: Wear long-sleeve shirts and cardigans. A thick coat is necessary on certain days.
Winter: You will need a thick coat. Prepare for the cold by wearing layers, as the elevation varies.

About Transportation

Q.

Is there a bus that goes to Haneda Airport and Narita Airport from Hakone?

A.

Please refer to Directions to Hakone.

Q.

Tell me about how to get to places in Hakone from Hakone-Yumoto and Odawara.

A.

Please refer to Getting Around Hakone.

Q.

Where can I ride a taxi in the Hakone area?

A.

The Hakone Tozan Taxi platform is located in front of the information centers at Hakone-Yumoto, Gora, Togendai, and Sengokuhara stations.
You can also make a reservation over the phone.
Call +81-465-22-1311 for reservations in the Odawara and Hakone areas.
*Japanese phones can use the toll-free number: 0120-148-512. (Gotemba: 0120-82-0091.)
*You can call 24 hours for the central Odawara and Yumoto Hakone areas

Q.

How much is a taxi between Odawara Station and the Hakone area?

A.

A. Fares listed do not include the use of expressways.
Hakone-Yumoto area: around 2,500 yen (Hakone Tozan Railway, Hakone-Yumoto Station)
Gora Area: around 5,700 yen (Hakone Tozan Railway, Gora Station)
Sengokuhara Area: around 7,500 yen (Sengokuhara branch), Togendai Area: around 9,100 yen (Hakone Ropeway Togendai Station)
Hakonemachi Area: around 7,300 yen (Hakone Sightseeing Cruise Hakonemachi-ko).

Q.

How do I cross Lake Ashi without using the Hakone Sightseeing Cruise?

A.

1) By Taxi:
Ride a Hakone Tozan taxi from Togendai Station (around 25 minutes).
You can make a reservation via phone.
Call +81-465-22-1311 for reservations in the Odawara and Hakone areas.
*Japanese phones can use the toll-free number: 0120-148-512. (Gotemba: 0120-82-0091.)
*You can call 24 hours for the central Odawara and Hakone-Yumoto areas.
See the official Hakone Tozan Taxi website for details: http://www.hakonetozan-hire.co.jp/eng/noriba/
2) By Bus:
Take the Hakone Tozan Bus (T line) from Togendai (OH65).
Get off at Hotel-mae (131) after about 25 minutes.
*You can use this route to go to Togendai from Hakonemachi-ko.

Other

Q.

Tell me about stations in the Hakone area and ATMs, currency exchange, Wi-Fi, restaurants, and other services.

A.

Please refer to Station Guide.

Q.

I have time before my Shinkansen in Odawara. What things can I do?

A.

We recommend going to Odawara Castle.

Q.

Can I ride the ropeway with large luggage?

A.

You cannot.
You must store your luggage somewhere.
For a fee you can use the coin lockers at each station or store your belongings at the station office.

Q.

Tell me about hiking in Hakone.

A.

Please refer to Hakone Day Trip Plan: Visit Stunning and Hidden Spots!