Notice: Due to the heightened volcanic alert level for Owakudani, the Hakone Sightseeing Cruise and Hakone Ropeway 1-day Ticket is not being sold at this time.
*The Hakone Sightseeing Cruise is still running on a normal schedule.
Tickets for the Odakyu Line and Hakone Tozan Line, as well as express tickets for Odakyu Romancecar, can be purchased from the vending machines located near the ticket gate.
Hakone Freepasses can also be purchased there.
The JR Tokaido Shinkansen Line is located on the first floor of the Odawara Station, close to the West Exit.
The Odakyu Line and Hakone Tozan Line can be found on the 3rd floor. The ticket gate is an automatic ticket gate.
The service center is located in front of the Odakyu Line ticket gate within Odawara Station. Visitors can purchase Romancecar express tickets and Hakone Freepass. We also offer travel information. Our language support includes English.
Business hours: 8:30 AM - 6:00 PM (open all year round)
There is a taxi stand right in front of the East Exit rotary.
Platform 3 to Motohakone-ko, Hakonemachi-ko (via Hakone-Yumoto Station, Kowakien, Ashinoyu)
Platform 4 to Togendai, Pola Art Museum (via Hakone-Yumoto Station, Miyanoshita, Miyagino, Sengoku)
There is a taxi stand right in front of the West Exit rotary.