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Useful Information

Tourist Information Center("i" Information Office)

For the convenience of foreign travelers, the Tourist Information Center offers information on sightseeing and transportation in the area in English, Chinese and Korean. Please drop in if you'd like sightseeing information or helpful tips.

Shinjuku Odakyu Sightseeing Service Center

The Odakyu Sightseeing Service Center at Odakyu Shinjuku Station also offers Hakone sightseeing information. Service provided in English, Chinese and Korean. If you'd like more information about transportation or sightseeing in Hakone, please pay us a visit.

Foreign Currency Exchange

Foreign currency exchange services are available at Odakyu Travel in Shinjuku Station. Please visit the Odakyu Travel website for further details.

Access: Odakyu Shinjuku Station West Exit 1F.
Tel. +81-3-5321-7887

Hakone-Yumoto Hakone Tourist Information Service

At least one English speaker is on duty at all times. On weekends, Chinese- and Korean-speaking staff are available. Detailed information on sightseeing in Hakone can be obtained here.

Access: after exiting Hakone-Yumoto Station, use the underground passageway to get across the road. The Information Center is located directly across from the station on the other side of Route 1.
Hours: 9:30 a.m. to 5:30 p.m.
Address: 706-35 Yumoto, Hakone-machi, Ashigara-shimo-gun, Kanagawa Prefecture
Tel. +81-460-85-8911

Odakyu Sightseeing Service Center, Odawara

This center was established as a JNTO-designated Visit Japan information center at Odawara station, which is visited by many foreign tourists as the starting point of their trip to Hakone.

Access: Next to the station counter at Odakyu Line's Odawara station
Hours: 9:30-17:30 (open all year-round)
Address: 1-1-1 Shiroyama, Odawara-shi
Language service: English
Tel. +81-465-24-4101

Togendai Station Information Center

Togendai station is a connecting point to the Hakone Ropeway and Hakone Sightseeing Cruise, etc.

Address: 164 Moto-Hakone, Hakone-machi, Ashigarashimo-gun, Kanagawa
Language service: English
Tel. +81-460-85-5700

Fuji-Hakone Guest House (Sengokuhara in Hakone)

The Fuji-Hakone Guest House, used by overseas travelers from all over the world, is an "international tourism inn" and was designated as an "i" Information Office in December 2006. Help is available here in English, so please feel free to drop in if you are in the Sengokuhara area and are having language problems or want to know more about local sightseeing.

Access: from Hakone-Yumoto Station, a 30-minute ride on the Hakone Tozan Bus bound for Sengoku and Togendai. Alight at Senkyo-ro-mae. 1 minute walk from the bus stop.
Hours: 9:00 a.m. to 5:00 p.m.
Address: 912 Sengokuhara, Hakone-machi, Ashigara-shimo-gun, Kanagawa Prefecture
Tel: +81-460-84-6577

Fuji-Hakone Guest House
Risa Takahashi

The Fuji-Hakone Guest House is an individually operated inn with a warm cozy atmosphere. As an "i" Information Office, we have information on Hakone for visitors who want to enjoy a relaxing stay, so please feel free to drop in.