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  Platform for Express Romancecar and Odawara-bound trains |
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 Platform for Hakone Tozan trains |
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Platform No. 1 for the Express Romancecar
Platform No. 2 for Odawara-bound trains
Board the Express Romancecar from Platform No. 1 and trains bound for Odawara from Platform No.
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| Platform No. 3: Use this platform to transfer to the Hakone Tozan train bound for Gora. |
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 Catalogue corner |
 Kiosk on the platform
(9:00 - 21:00) |
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| Please drop by the catalog corner with booklets on Hakone’s sightseeing facilities located on each platform. |
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A kiosk on the platform sells souvenirs and packed lunches. Please drop by.
*Open until 21:00. |
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 Platform escalator and stairs (to the ticket gate on 2F) |
 Platform elevator (to the ticket gate on 2F) |
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| Take the stairs or escalator from the platform to the ticket gate on 2F. A platform elevator is also available. |
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| Take the elevator from the platform to the ticket gate on 2F. |
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 Coin-operated lockers |
 Hakone Baggage Service
(8:30 - 19:00) |
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Fifty-one coin-operated lockers are available on the platform, near the elevator and stairs to the 2nd floor ticket gate.
15 standard-size lockers (300 yen), 9 mid-size lockers (400 yen), and 27 keyless lockers for PASMO cards (300 yen) |
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 Ticket gate (2F) |
 Baggage storage desk (2F) |
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| The ticket gate is on the second level (2F). If necessary, use one of the ticket-adjustment machines to recharge your PASMO card or adjust your ticket fee. |
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| The storage fee is 350 yen for small-sized luggage and 500 yen for large-sized. You can leave your luggage here if you have time to sightsee or shop for souvenirs before boarding your train. |
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 Ticket office (2F) |
 General Information Office (2F)
(8:30 - 16:30) |
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Use this automatic ticket machine to purchase tickets for the Odakyu Line, Hakone Tozan train, or Hakone free pass.
*Purchase express tickets for the Express Romancecar at the express ticket office. |
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Visit this office for help with your Hakone journey. Feel free to drop by anytime. |
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 Hakone Tozan Bus Information Center (2F)
(8:30 - 16:30) |
 Daily information on accommodations
(Odakyu Travel) (2F)
(9:00 - 17:30) |
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Purchase tickets before boarding the Tozan (mountain) bus.
Purchase advance tickets for tours and sightseeing attractions. |
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| This office will help you find lodgings on the same day without advance reservations. |
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 Express ticket office for the Odakyu Romancecar (2F)
(8:00 - 20:00) |
 Hakone-no-ichi (souvenirs) (2F)
(8:30 - 21:00) |
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| Reserve or purchase express tickets for Odakyu Romancecar and other trains on the Odakyu Line. |
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A souvenir shop with an abundant selection of Hakone souvenirs. Locating to the left of the ticket gate.
*Open until 21:00. |
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 Hakone Café (2F)
(8:00 - 19:00) |
 Hakone Café Sweets
(9:00 - 18:00) |
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A café next to the ticket gate serves light meals (64 seats, no smoking only).
*The hours of service change from season to season. |
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| A sweets shop in the ticket-gate yard. The Hakone Roll and Hakone Pudding make excellent souvenirs. |
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 Café Saint Moritz Yumoto shop (2F)
(9:30 - 18:00) |
 Yokohama Bank ATM (2F) |
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| Drop by to shop for take-out foods such as breads, drinks, or soft creams. Four seats outside. |
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An ATM is located near the exit of the station yard. |
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 Exit area (from 2F to 1F) |
 Coin-operated lockers |
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| Take the stairs, escalator, or elevator from the exit area down to 1F. |
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Coin-operated lockers of two sizes are available across from the Café Saint Moritz Yumoto shop.
25 standard-size lockers (300 yen) and 15 mid-size lockers (400 yen) |
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 Taxi Stand |
 Free pickup bus stops (Bound for Hakone Begonia Garden and Himeshara-no-yu) |
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| Hakone Tozan taxis are standing by for you. Taxis are recommended for travelers in a hurry or small groups on private sightseeing tours.
The taxi stand is located in the traffic circle across the pedestrian deck (as of December 1, 2009). |
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| Take the bus back forth between the station and Hakone Begonia Garden and Himeshara-no-yu. |
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For passengers of Hakone Tozan Buses |
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 Pedestrian Deck *The underground passageway is no longer in service (as of Tuesday, August 18). |
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| You will find the pedestrian deck crossing Route 1 next to the 2nd floor ticket gate. Use the pedestrian deck for convenient transfer to the Hakone Tozan Bus. |
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(Bound for Miyanoshita / Kowakidani / Moto-Hakone / Hakone-machi and Sengoku / Togendai)
Cross the pedestrian deck to the bus stop across from the station. An elevator and escalator are also provided for your convenience (up only). |
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(Bound for Hatajuku, Kyu-kaido direction and Odawara Station)
Take the stairs immediately to the left of the pedestrian deck to the bus stop on the sidewalk on the station platform side. |
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 Bus stop (Bound for Kami-Hatajuku / Moto-Hakone Port / Odawara Station) |
 Bus Stop (Bound for Kowakien / Moto-Hakone Port / Hakone-machi and Sengoku / Togendai) |
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Bound for Kami-Hatajuku / Moto-Hakone Port (via Kyu-kaido)
→Bus Stop No. 2
Bound for Odawara Station
→Bus Stop No. 5 |
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Bound for Kowakien / Moto-Hakone Port / Hakone-machi (via Miyanoshita / Kowakidani)→Bus Stop No. 3
Bound for Sengoku / Togendai (via Miyanoshita / Miyagino)→Bus Stop No. 4 |
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 Hakone Tozan Bus Information Center (front counter for regular sightseeing buses) |
 Hakone-machi General Information Center
(visit /Japan information office)
(9:00 - 17:45) |
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Front counter for regular sightseeing buses.
Ask here for recommended courses (especially if you haven’t yet decided which places to visit and see). |
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Come here to collect general sightseeing information on Hakone. The information is provided in English, Chinese, and Hangul.
*The time may be reduced in Foreign languages. |
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 Coin-operated lockers(9:30 – 19:00) |
 Coin-operated lockers (1st floor taxi drop-off area) |
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Coin-operated lockers are available inside the Hakone Kankou Ryokan Kyokai Office.
95 lockers (300 yen) (operating hours 9:30 – 19:00) |
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Ninety-four coin-operated lockers are available near the taxi drop-off area on the 1st floor of Hakone-Yumoto Station.
80 standard-size lockers (300 yen), 9 mid-size lockers (400 yen), and 5 large lockers (500 yen) |
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Hakone-Yumoto Station 
