 Getting on and off |
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How do I use the ticket gate? |
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| The ticket gates at Hakone-Yumoto Station are automated. To enter or exit, insert your ticket, if it has black or brown magnetic backing, into the slot in the ticket gate. In the case of tickets with white non-magnetic backing, please present your ticket to the attendant at the station counter. At stations without automated ticket gates, the station attendant or the conductor will take care of your ticket. |
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Automated ticket gates at Hakone-Yumoto Station |
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How do I pay for fare adjustment? |
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| At Hakone-Yumoto Station, fare adjustment machines are available. At stations without fare adjustment machines, pay the adjusted fare at the station ticket counter or to the conductor on board. |
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Fare adjustment machines at Hakone-Yumoto Station |
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What should I do to get on or off at an unstaffed station? |
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If the station has no ticket vending machine, board the train and buy a ticket on board, or pay the fare at the station where you get off. When getting off at an unstaffed station, the conductor will collect your ticket. If your ticket is not collected, please place it in the ticket collection box at the station. |
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I arrived at Hakone-Yumoto Station aboard the Limited Express “Romancecar” from Shinjuku. How should I transfer to the Hakone Tozan Train? |
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The train from Shinjuku arrives at Hakone-Yumoto Station on platform 1. Across the way are platforms 4 and 5 for the Hakone Tozan Train. There are two platforms in use for boarding, so please follow the station attendant’s directions.
Click here for the map of Hakone-Yumoto Station. |
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How do I use the bus from Hakone-Yumoto Station? |
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Buses leave from different bus stops, depending on their destinations. The bus stops for buses bound for Kami-Hatajuku and Moto-Hakone Port (via the Kyu-kaido) and for Odawara are on the near side of the station after you exit the ticket gate.
The bus stops for buses bound for Kowakien, Moto-Hakone Port and Hakone-machi (via Miyanoshita and Kowakidani) and for Sengoku and Togendai (via Miyanoshita and Miyagino) are across the road and are reached by turning left after exiting the ticket gate and using the underground passageway to cross to the other side. For details, please see the map of Hakone-Yumoto Station.
Click here for the map of Hakone-Yumoto Station. |
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| Aboard the train |
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Are reserved seats available? |
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| There are no reserved seats, so please line up early on the platform. |
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Inside the train |
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Is smoking allowed on board? |
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| Sorry, no smoking is allowed. |
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What about eating or drinking on board? |
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Please refrain from eating or drinking when the train is crowded. |
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Are priority seats available? |
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| Yes, priority seats designated for use by seniors, mothers-to-be or persons with disabilities are provided. Please give up your seat to passengers in need. |
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Priority seats |
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| Tickets |
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Can I use the Hakone Freepass? |
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| Yes, you can. Please show it at the ticket counter or to the conductor when you get on or off. |
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How can I buy an ordinary ticket? |
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| You can buy an ordinary ticket from a ticket vending machine at the station. Check the fare chart and buy your ticket by paying the fare required to get to your destination. |
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Ticket vending machines at Hakone-Yumoto Station |
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