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FAQ about Transportation in Hakone

FAQ about the Hakone Freepass

	Hakone Tozan Train		Hakone Tozan Cable Car		Hakone Ropeway
	Hakone Sightseeing Cruise		Hakone Tozan Bus		Odakyu Hakone Highway Bus

Click here for more information on using the Hakone Tozan Cable Car.

Q1. How do I use the ticket gate?

Q2. How do I pay for fare adjustment?

Q3. What should I do to get on or off at an unstaffed station?

Q4. I arrived at Gora Station from Hakone-Yumoto Station on the Hakone Tozan Train. How do I transfer at Gora Station?

Q1. Are reserved seats available?

Q2. Is smoking allowed on board?

Q3. Are priority seats available?

Q1. Can I use the Hakone Freepass?

Q2. How can I buy an ordinary ticket?

Getting on and off

How do I use the ticket gate?

At Gora Station and Sounzan Station please use the ticket gate staffed by a station attendant. Unstaffed stations along the way have no ticket gate, so please wait for the cable car on the platform.

Ticket gates at Gora

Ticket gates at Sounzan Station

	How do I pay for fare adjustment?

	Please pay the fare adjustment at the ticket gate staffed by a station attendant. In the case of unstaffed stations, pay the fare adjustment to the conductor at the front of the car before arrival or when getting off.

What should I do to get on or off at an unstaffed station?

There are no ticket vending machines at unstaffed stations, so when boarding please take a boarding ticket from the boarding ticket dispenser at the station entrance and buy a cable car ticket from the conductor in the front car before getting off. At stations along the way (unstaffed stations), the doors open on both sides so get off after confirming which side the facility you want to visit is located on. At Naka-Gora Station and Kami-Gora Station there is no passageway for crossing the track, so please make sure the way is clear before you cross. If you wish to cross the track while a car is waiting at the station, you may cross through the car.

Koen-shita Station (unstaffed)

Boarding ticket dispenser

	I arrived at Gora Station from Hakone-Yumoto Station on the Hakone Tozan Train. How do I transfer at Gora Station?

	Once you have exited the ticket gate, the ticket gate for the Hakone Tozan Cable Car is nearby. If you are unsure about how to transfer, please don’t hesitate to ask a station attendant. For more details, see the map of Gora Station. Click here for the map of Gora Station

For more information, see “How to get on and off the Hakone Tozan Cable Car.”
	Click here for “How to get on and off the Hakone Tozan Cable Car.”

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Aboard the train

Are reserved seats available?

There are no reserved seats. If you wish to sit in a specific seat at the front or back, please be sure to line up early.

Inside the cable car

	Is smoking allowed on board?

	Sorry, no smoking is allowed.

Are priority seats available?

Yes, priority seats designated for use by seniors, mothers-to-be or persons with disabilities are provided. Please give up your seat to passengers in need.

Priority seats are colored red

For more information, see “How to get on and off the Hakone Tozan Cable Car.”
	Click here for “How to get on and off the Hakone Tozan Cable Car.”

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Tickets

Can I use the Hakone Freepass?

Yes, you can. Please show it at the ticket counter or to the conductor when you get on or off.

How can I buy an ordinary ticket?

At Gora Station and Sounzan Station, ordinary tickets can be bought from ticket vending machines. When boarding from an unstaffed station along the way, please take a boarding ticket from the boarding ticket dispenser at the entrance and buy a cable car ticket from the conductor at the front of the car.

Ticket vending machine at Gora Station

For more information, see “Tickets for the Hakone Tozan Cable Car.”
	Click here for “Tickets for the Hakone Tozan Cable Car.”

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