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Top > FAQ > FAQ about Transportation in Hakone > Using the Hakone Ropeway
FAQ
FAQ about Transportation in Hakone

FAQ about the Hakone Freepass

 
 
Hakone Tozan Train Hakone Tozan Cable Car Hakone Ropeway
Hakone Sightseeing Cruise Hakone Tozan Bus Odakyu Hakone Highway Bus
Click here for more information on using the Hakone Ropeway.
箱根登山電車の利用について
Getting on and off
How do I use the ticket gate?
Use the automated ticket gate at the station. Insert your ticket, if it has black or brown magnetic backing, into the slot in the ticket gate. In the case of tickets with white non-magnetic backing, please present your ticket to the attendant at the station counter.
Automated ticket gates at Sounzan Station
How should I board?
Please line up on the platform and wait for your turn. The ropeway operates at one-minute intervals, so please follow the attendant’s instructions for boarding.


How can I pay for fare adjustment?
Please pay the fare adjustment at the ticket counter when getting off.
What are the operating hours?
From March to July, the ropeway operates from 8:45 to 17:15, in August from 8:45 to 17:30, from September to November from 8:45 to 17:15, and from December to February from 9:15 to 16:15.
For more information, see “How to get on and off the Hakone Ropeway.”
Click here for “How to get on and off the Hakone Ropeway.”
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Aboard the ropeway car
Are reserved seats available?
There are no reserved seats. The car carries a fixed number of passengers, so you will always be able to get a seat
Inside the ropeway car
Is smoking allowed on board?
Sorry, no smoking is allowed.
What is the car’s capacity?
Eighteen passengers.
Are priority seats available?
There are no priority seats. The car carries a fixed number of passengers, so you will always be able to get a seat.
For more information, see “How to get on and off the Hakone Ropeway.”
Click here for “How to get on and off the Hakone Ropeway.”
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Tickets
Can I use the Hakone Freepass?
Yes, you can. Please show it at the ticket counter or to the conductor when you get on or off.
How can I buy an ordinary ticket?
Tickets can be bought from ticket vending machines.
Ticket vending machine at Sounzan Station

For more information, see “Tickets for the Hakone Ropeway.”

Click here for “Tickets for the Hakone Ropeway.”
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